Privacy and Policy
Effective Date:: 11-Nov-2025
This Privacy Policy describes the policies of ORCA OPS, Amman – Khalda District, 31113 Wasfi Al-Tall Street, Dorra Khalda – Office 401, Jordan.
Email: info@orcaops.net
Phone: +962-6-5520206
Regarding the collection, use, and disclosure of your information when you use our website:
https://orcaops.net ("the Service").
By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.
We may modify this Privacy Policy at any time and will post the updated version on our website. The revised policy becomes effective 180 days after posting. Continuing to use the Service after that time indicates your acceptance of the new policy. We recommend reviewing this page periodically.
Information We Collect:
We may collect and process the following data:
Full Name
Email Address
Phone Number
Usage Data (e.g., browsing history on the website)
How We Use Your Information:
We use your information for the following purposes:
Communicating with you and providing technical support
Collecting customer feedback and improving the service
Protecting the website and detecting fraudulent activity
Analytics to understand user behavior and improve performance
If we want to use your data for any other purpose, we will request your explicit consent.
Sharing Your Information:
We will not share your data with third parties except in the following cases:
Analytics service providers (e.g., Google Analytics) to improve performance
Compliance with the law or in response to a court order
In the event of a merger or acquisition with another company
We require third parties to use your data only for the specified purpose and not to retain it longer than necessary.
Retention of Your Information:
We retain your data for two years from the date of collection or until you request its deletion. Certain data may be retained for longer periods for legal reasons (e.g., tax compliance or fraud prevention). Anonymous or aggregated data (which does not identify you) may be retained indefinitely.
Your Rights:
Under applicable law, you have the following rights:
Access your data and request a copy
Request correction or deletion of your data
Object to or restrict the processing of your data
Transfer your data to another provider (Data Portability)
Withdraw your consent at any time
File a complaint with the regulatory authority
To exercise these rights, contact us at info@orcaops.net.
Note: Withdrawing your consent may prevent us from providing certain services.
Cookies:
We use cookies and similar technologies for the following purposes:
Essential cookies (to operate the website)
Analytics cookies (to understand how the Service is used)
Preference cookies (to remember your choices)
You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy: https://orcaops.net/privacy-policy/
Security:
We are committed to protecting your data using appropriate technical and organizational measures, including:
SSL/TLS encryption
Firewalls and intrusion protection
Restricted internal access to data
However, 100% security cannot be guaranteed online. Sending data is at your own risk.
Third-Party Links:
The Service may contain links to websites not operated by us. We are not responsible for the content or privacy policies of these websites. We advise reviewing the privacy policy of every site you visit.
Data Protection Officer:
If you have any questions or complaints regarding your data, please contact our Data Protection Officer:
ORCA OPS
Amman – Khalda District, 31113 Wasfi Al-Tall Street, Dorra Khalda – Office 401
Email: info@orcaops.net